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CONTACT US

Rider Magazine
An EPG MEDIA, LLC publication
Editorial Office: 1227 Flynn Road, Suite 304, Camarillo, CA 93012. (763) 383-4400
Advertising/Production Office: 10405 6th Avenue North, Suite 210, Minneapolis, MN 55441. (763) 383-4400
Subscription Inquiries (Print): Call (800) 678-2279. Or see the Subscription/Customer Service Information section below.
Subscription Inquiries (Digital): Email help@pocketmags.com. Or see the Subscription/Customer Service Information section below.

 

Advertising
For more information about Advertising, please visit our Advertising Page. You may also directly contact an advertising representative using the form below. Select “Advertising Information” from the drop-down menu below.

Subscription/Customer Service Information
The easiest way to subscribe to the printed magazine is by visiting the Rider Magazine Subscribe Page here on our website or by calling us at 800-678-2279. All subscription correspondence, renewal notices and invoices come from our customer service center in Harlan, IA. To renew your subscription, change your address, pay your invoice, report missing issue, etc., please visit our Customer Service Page. Just log in to your account using your mailing address, email, or account number (which you’ll find on your magazine address label), and you’ll be able to take care of any customer service need. If you prefer, please send an email to our Customer Service team directly. Select “Customer Service” from the drop-down menu below.Jump to Contact Form

 

Those looking to subscribe to our digital edition should search for the Rider app on iTunes or Google Play. If you have questions about your digital subscription, please send an email to help@pocketmags.com.

 

Letters to the Editor
We encourage e-mail and snail mail response to the general editorial content and Tech Q&A section of Rider, and we read all of it. Our ability to respond personally is limited, of course, but we will try!

As always, there are rules: Anonymous e-mail is deleted unread, and e-mail from services which allow anonymous accounts (such as Hotmail) must include the writer’s full name and a contact address to be taken seriously.Jump to Contact Form Select “Letters to the Editor” from the drop-down menu below.

Editorial Queries
Rider magazine is written for, and by, mature, affluent and discerning motorcyclists. If you wish to contribute articles and photos to Rider please carefully read our Editorial Guidelines before submitting your query.

Back Issues
To order a Back Issue of Rider, please use our e-mail form below. You may also contact CDS-Global via phone at 800-678-2279 or by mail; P.O. Box 5860, Harlan, IA, 51593-1360. When requesting a back issue or article copy, please be as specific as possible. Select “Back Issues/Reprint Request” from the drop-down menu below.Jump to Contact Form

Press Release Submissions
We are happy to receive press releases by e-mail or snail mail. Please include a high-quality digital image file on a CD or as an e-mail attachment. Please e-mail press releases and images to Rider AT Ridermagazine DOT com (replace AT and DOT with symbols, no spaces). Image requirements: .tif or .jpg, 266 dpi or higher and at least 3.5 x 5 inches.

Pay Your Bill Online
If you would like to pay your bill online, renew or manage other account issues please click here. You’ll need your account number, email address and your delivery address.

Unauthorized Subscription Offers
The company that manages our subscriptions is located in HARLAN, IA. You will see this address under our logo on any subscription-related mail that you receive from us. If you receive mail asking you to renew your subscription from any other location, it is not from us. We NEVER retain or print banking information on notices going to our subscribers.

In addition to regular mail, we contact some subscribers via email with special renewal offers. You will know these offers are from us because the Rider magazine logo appears in the email and the email is signed by Joanne Juda or Heather Reinhart in our circulation department. These e-mail offers are legitimate, offer our best renewal rates and cut down on the amount of mail we send out.

Please read subscription offers carefully. When we contact you to renew your subscription by mail, our letters come from and are returned to our customer service center in Harlan, IA. The only time, if ever, we call our subscribers is after their subscription has expired.

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17 comments

  1. In my January 2016 Issue pg 69 Eric Trow in his Stayin’ Safe column states that highway centerlines are painted with oil base paint. This is incorrect. I spent the last 25 years before retirement selling Highway Traffic Safety Equipment including highway striping paint. At least a dozen years ago it was Federally Mandated that only WATER based paint could be used on highways for centerlines, edge lines, stop bars, cross walks etc. The only place it is still legal to use an oil based paint is in a parking lot. He may be correct in that glass beads can prove slippery when crossed but the paint itself will not be slippery as it is mainly water with very few solids added to make it adhere to the road surface. It is a poor paint for the application and wears out quickly needing to be replaced yearly although some municipalities can’t afford that and paint every other year.

    Just an FYI

    Mickey Lotz long time subscriber and longer time motorcyclist

  2. Sorry to post this note here, but…

    I tried to send a letter to the editor in the space provided on your web page. It didn’t work. The “CAPTCHA” thingy would recognize the typed in letters despite my typing them in correctly. I re-entered the web page and tried it again with the same result, unfortunately.
    Please fix this.

  3. SAME PROBLEM WITH CAPCHA SO……….

    You asked for feedback on your new format. Normally, I’m not bothered by what editors do to ‘revitalize’ moral or change formats just for the sake of changing, but, holy cow! Save yourself money and ink and please drop the black band on the outside edge of a lot of the pages. I was reading Clement’s Retro article and when I finished I let go of the page and discovered the authorities could have finger-printed me without the ink pad. Ink was smeared all over the outside of the borders including my fingers. Or maybe you could use a different ink. Or maybe I’ll have to start wearing surgical gloves.
    Still a great mag, though. Which begs the question: Why fix something that ain’t broke?
    Thanks for considering,
    Hans Schippers
    South Jordan, Utah

  4. New Look Same Great magazine Nice job Becca

  5. Same problem with Captcha. I was going to advise you that the link on page 14 of the June issue, to “favoriteridesanddestinations.com” goes to some domain service’s parking page, not an actual website. But I can’t tell you, because your captcha test is broken.

    • We do apologize for the issues, and have our technical gurus hard at work on a solution. In the meantime, thank you all for your patience!

  6. I have not received an issue since the June issue, which I usually receive about a month early. Please send me the July and august issues.

    Also , your Captcha is not working

    Thank you, Tom Tharp

    • Rider Magazine

      Tom, We’re looking into this and will be in touch soon.

    • I received my August issue this week end. However I have not received my July Issue.

      Thanks Tom

      • We stuck a July issue in the mail to you on Friday, so you should receive that soon. It must have gotten hung up in the mail somehow since you received issues before and after that one. Sorry for the inconvenience. If you don’t receive the July issue by the end of the week, please let us know. Thanks!

        • July 19,2016 I have not received my July Issue yet.

          Please check into this.

          Thank you
          Tom

          • Tom, I’m going to send you an email right now to confirm your mailing address. It’s very strange that it wouldn’t have arrived (twice), yet you are getting other issues. ~Heather

          • liamsgpa@yahoo.com I haven t got any emails, on the july issue and still haven t got it. Send me an email and I will send you my address .

            Thanks TOM

  7. You do not have a space for CHANGE of Address????Why?I sent a note to get someones attention that I need to change my physical address only to get a reply that they would end my subscription soon???/WHAT???Come on MAN!!!

    • Sorry for the confusion Garry. There is information about how to change your address on our Contact Us page: http://ridermagazine.com/contact-us/#contact

      Subscription/Customer Service Information
      The easiest way to subscribe to the printed magazine is by visiting the Rider Magazine Subscribe Page here on our website or by calling us at 800-678-2279. All subscription correspondence, renewal notices and invoices come from our customer service center in Harlan, IA. To renew your subscription, change your address, pay your invoice, report missing issue, etc., please visit our Customer Service Page. Just log in to your account using your mailing address, email, or account number (which you’ll find on your magazine address label), and you’ll be able to take care of any customer service need. If you prefer, please send an email to our Customer Service team directly. Select “Customer Service” from the drop-down menu below.

      If you don’t want to log in to your account, you can call 800-678-2279 to change your address, or fill out the Contact Form at the bottom of the page and select “Customer Service” in the drop-down menu. Then enter your old and new addresses in the comment box so we can get the address updated in our system.

      Please let us know if you continue to have trouble. Thanks!

  8. Missing July/ August issues. Captcha not working. Can you tell me if my subscription is still in place.

  9. Just this minute finished Clement Salvadori’s book, “No Thru Road”. Unbelievable. Why did he wait so long to write this? I have many thoughts and questions after reading it, but I urge every Rider reader to buy a copy. From reading Rider, you have no idea of what a fascinating life Clement has lived. Please, another book soon? Fascinating man, too subdued outside of this book.

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